Skip to main content

Recording Modes and Options

You can get meetings into Harmony in two ways today: invite Companion to a live call (manual invite) or upload an existing recording. Automatic join from your calendar is not available yet.

Manual invite (live meetings)

You choose which meetings to record by pasting the meeting link so Companion can join. Supported platforms are Zoom, Google Meet, and Microsoft Teams. Each link works only once; if you need to rejoin, use a new link. For the full steps, see Your First Meeting with Harmony.

Upload existing recordings

Use upload for phone calls, past meetings, in-person recordings, or imports from another tool. Harmony transcribes and analyzes the file.

  1. Click Record (or Upload in the Companion menu) and choose Upload Meeting.
  2. Drag and drop a file or click Choose File. You can also paste a public URL.
  3. Add details (Team, Contact, Medium) and click Upload.

Supported formats: MP3, WAV, M4A, MP4, and MOV. Maximum file size is 2GB. Maximum duration depends on your plan. See Uploading meetings manually for more.

Automatic join (coming soon)

Harmony cannot yet join meetings from your calendar. There is no Harmony email address to add as a participant.

Starting a meeting from Harmony

You can start a Google Meet, Zoom, or Teams call from the Start a new meeting bar or Quick menuStart Meeting. The call opens in your chosen platform.

Companion is not added automatically. Copy the meeting link and use Quick menuRemote to invite it. See Your First Meeting for the full flow.

During and after the meeting

While in the call, Companion records audio and can show live transcription on supported plans. You can pause or stop from the Harmony panel. Removing Harmony from the meeting also stops the recording.

Processing usually finishes within a few minutes after the meeting ends. See How Harmony captures conversations for what you get.

Limits and retention

Maximum meeting duration and recording retention depend on your plan. Check your plan or Workspace Settings for details.

Troubleshooting

Companion didn't join: Use Quick menuRemote and paste the link. Ensure the meeting is active and the link has not been used before. Admit Harmony from the waiting room.

Poor audio or wrong names: Use a headset or external mic. Add terms to Custom Vocabulary. See Transcription quality.

Recording has gaps — Pausing creates gaps. If the recording stopped early, check whether you hit your plan’s duration limit.