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Recording Modes and Options

You can get meetings into Harmony in two ways today: invite Companion to a live call (manual invite) or upload an existing recording. Automatic join from your calendar is not available yet.

Manual invite (live meetings)​

You choose which meetings to record by pasting the meeting link so Companion can join. Supported platforms are Zoom, Google Meet, and Microsoft Teams. Each link works only once; if you need to rejoin, use a new link. For the full steps, see Your First Meeting with Harmony.

Upload (existing recordings)​

Use upload when you have a recording from another source: phone calls, meetings that happened before Harmony, in-person recordings, or imports from another tool. Harmony transcribes and analyzes the file and adds it to your library.

  1. On the dashboard, click Record (or Upload in the Companion menu) and choose Upload Meeting.
  2. Drag and drop a file or click Choose File. You can also paste a public URL if your workflow supports it.
  3. Add details (Team, Contact, Medium) and click Upload.

Supported formats include MP3, WAV, M4A, MP4, and MOV. Maximum file size is 2GB; max duration depends on your plan. For more on upload options and processing, see Uploading meetings manually.

Automatic join (coming soon)​

Harmony cannot yet join meetings automatically from your calendar. There is no Harmony email address to add as a participant. This is in development.

Starting a meeting from Harmony​

You can start a Google Meet, Zoom, or Teams call from the dashboard using the Start a new meeting bar or Quick menu → Start Meeting. The call opens in your chosen platform. Companion is not added automatically—copy the meeting link and use Quick menu → Remote to invite Companion. Your First Meeting walks through this flow.

During and after the meeting​

While Companion is in the call it records audio and (on supported plans) can show live transcription. You can pause or stop from the Harmony panel; removing Harmony from the meeting also stops the recording. Processing usually finishes within a few minutes after the meeting ends. For what gets captured and what you get (transcript, summary, insights), see How Harmony captures conversations.

Limits and retention​

Maximum meeting duration and how long recordings are kept depend on your plan. Check your plan or workspace settings for details.

Troubleshooting​

Companion didn’t join — Use Quick menu → Remote and paste the link. Ensure the meeting is active and you haven’t already used that link once. Admit Harmony from the waiting room if your platform has one.

Poor audio or wrong names — Use a headset or external mic and add terms to custom vocabulary. For more, see Transcription quality.

Recording has gaps — Pausing creates gaps. If the recording stopped early, check whether you hit your plan’s duration limit.