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What is Harmony?

Harmony turns every customer conversation into searchable and actionable intelligence.

We're here to help you understand what customers actually say​

Your team has thousands of conversations every week—sales calls, support chats, customer success check-ins, product feedback sessions. These conversations contain the answers to your biggest questions: What objections keep coming up? Which features do customers actually want? Why are deals stalling? What makes top performers different?

But right now, that knowledge disappears the moment the call ends.

That's why we’ve built Harmony.

We automatically transcribe, analyze, and connect all your customer conversations across Zoom, Teams, Slack, and every other tool your team uses. It's like having someone who's listened to every single customer call, remembers exactly what was said, knows which patterns matter, and can answer any question about your conversations in seconds.

Harmony lets you centralize and analyze all conversations across the organisation and automate workflows on top.

By connecting to your CRM, email, calendar, and support tools, we transform your conversations into a queryable knowledge layer. See which conversations led to conversions, which feature requests came from high-value customers, which support interactions prevented churn, and which feedback patterns should shape your roadmap. Your conversation intelligence becomes organizational intelligence.

Harmony powers your customer understanding. Not just your note-taking, but your confidence knowing that you're never missing critical signals. Because when you can find what customers said—or the patterns that predict outcomes—you can coach better, sell smarter, and build what actually matters.

When should I use Harmony?​

The next time you have questions like these…

  • What did we discuss in last week's strategy meeting?
  • What feedback came up in customer calls this quarter?
  • What makes our top reps convert at 3x the average?
  • What did they say about pricing in that Q3 call?
  • Who mentioned our competitor recently and in what context?
  • Which objections keep killing our demos?
  • Which team members raised concerns about the roadmap?
  • When did this customer first request feature X?

Open Companion and ask. We'll surface the exact conversations, quotes, and patterns so you can act on real data instead of guessing.

Who uses Harmony?​

Anyone managing customer conversations at scale. Sales leaders coaching reps on what actually works. Support managers spotting recurring issues before they spread. Customer success teams tracking account health signals. Product teams routing feedback to the right priority. Executives asking strategic questions across thousands of calls without manual review.