Skip to main content

How Harmony Captures Conversations

Harmony records your meetings and turns them into transcripts, summaries, and action items. You add Harmony to each meeting manually by pasting the meeting link.

How to have Harmony join a meeting​

To bring Harmony into your online meeting, start by grabbing the link to your Zoom, Google Meet, or Teams call—just like you would if you were inviting someone else to join. Then, head over to your Harmony dashboard. At the top, you’ll see the Quick menu—click there and select the Remote option.

Now, you’ll notice a space where you can paste in your meeting link. Once you’ve done that, just click the button labeled Ask Companion to join. Harmony will then make its way into your meeting as a participant.

When you see Harmony appear in your call’s waiting room, simply admit it, and you’re all set! Harmony won’t interrupt or speak, but it will quietly start capturing everything that’s discussed so you don’t have to worry about missing a thing.

Harmony cannot automatically join meetings from your calendar yet and there is no Harmony email address to add as a participant. These features are under evelopment.

What Harmony captures​

During the meeting Harmony captures audio, meeting title, duration, sentiment, key words, and attendees. It produces a transcript with speaker identification, an AI summary, and extracted action items.

How Harmony appears in your meeting​

Harmony joins as "Harmony" in the participant list. It joins silently and does not speak. Participants must admit it from the waiting room.

What you get after the meeting​

Processing usually finishes within a few minutes.

The recording is the full audio or video of the meeting. Retention varies by plan.

The transcript is timestamped and searchable. Harmony identifies who spoke when and shows speaking time per person. You can edit, search, and export it as PDF, DOCX, TXT, or JSON.

The summary gives you a short executive overview, main topics, decisions made, and next steps.

Action items are pulled from the conversation automatically. Each includes the task, who is responsible, the deadline (when mentioned), and the relevant context.

Insights go beyond the summary. They include engagement scores, conversation sentiment, key word frequency, and whether the customer gave positive feedback.

Clean audio is the biggest factor in transcription quality. Use decent microphones, a stable connection, and minimize background noise.

You are responsible for following local recording laws and informing participants. Harmony appears in the participant list so its presence is visible. For more on consent and best practices, see Getting consent.